New York, USA · Software and services for community health
Software that runs community health programs.
Outreach, care navigation, meal planning, compliance and delivery routing for the organisations that serve Medicaid and Medicare members, with the team to run it.
Services
Five pillars. Each one is a product and a team.
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01
Marketing
Outreach campaigns and enrolment tracking.
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02
Navigation & Customer Support
Care navigation and a member support desk.
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03
Nutritional Assessment
Nutrition analysis and monthly meal plans.
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04
Compliance
Reporting, billing and audit-ready records.
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05
Delivery
Optimised routes, drivers and proof of delivery.
Connected by design
Different teams.
One connected care journey.
From the first conversation to the last delivery, give every team a place in the same workflow.
Follow the journeyHow it works
One route, four stops.
Every program follows the same route, from first contact to the final report.
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Stop 01
Enrol & assess
Outreach brings a member in; eligibility and nutrition are assessed.
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Stop 02
Plan & prepare
Meals and groceries are matched to the care plan and staged.
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Stop 03
Deliver & confirm
Drivers follow the route and capture proof at the door.
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Stop 04
Report & stay compliant
Billing and program reports come from the same records.
Smart Route
The delivery pipeline, end to end.
Upload the day's deliveries and Smart Route turns them into truck routes, publishes them to drivers and tracks every stop live. Vendors are billed from the same records.
- Routes optimised per truck and time window
- Photo proof of delivery at every door
- Vendor billing generated from completed stops
Outreach
Outreach and enrolment, measured.
Campaigns go out by text, call and mail. Replies land with navigators, and every enrolment is tracked back to the message that started it.
- Multi-step text and call campaigns
- Enrolment funnel from first contact to active member
- Consent and opt-outs handled automatically
Meal Planner
A month of meals from the guidelines.
Nutritionists set the guidelines, the approved items and a daily budget. The planner builds a rotating one-month menu with nutrition analysis and PDF reports.
- 28-day rotating menus per care plan
- Nutrition analysis against each target
- Grocery estimate and PDF reports
possibility
Your monthly menu
A little variety. Every day.
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Programs that run on B Health Care
Six programs,
one back office.
Different missions. Shared tools for the people who make community care happen.
- Life Line Community Wellness
- Nutrition Advocates LLC
- Community Health Advocates
- Intelligent Logistics LLC
- Roots to Grow
- Regency Health Care
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Life Line Community Wellness
Home-delivered meals, groceries, transportation and care management for Bronx Medicaid and Medicare members; part of the SOMOS Social Care Network.
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Nutrition Advocates LLC
Brooklyn nutrition practice: nutrition analysis, medical nutrition therapy and tailored meals.
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Community Health Advocates
Medicaid food-as-medicine program.
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Intelligent Logistics LLC
Bronx freight and last-mile delivery.
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Roots to Grow
Meal delivery tracking program.
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Regency Health Care
Partner organisation on the B Health Care platform.