New York, USA · Software and services for community health

Software that runs community health programs.

Outreach, care navigation, meal planning, compliance and delivery routing for the organisations that serve Medicaid and Medicare members, with the team to run it.

Services

Five pillars. Each one is a product and a team.

  • 01

    Marketing

    Outreach campaigns and enrolment tracking.

  • 02

    Navigation & Customer Support

    Care navigation and a member support desk.

  • 03

    Nutritional Assessment

    Nutrition analysis and monthly meal plans.

  • 04

    Compliance

    Reporting, billing and audit-ready records.

  • 05

    Delivery

    Optimised routes, drivers and proof of delivery.

Connected by design

Different teams.
One connected care journey.

From the first conversation to the last delivery, give every team a place in the same workflow.

Follow the journey

How it works

One route, four stops.

Every program follows the same route, from first contact to the final report.

  1. Stop 01

    Enrol & assess

    Outreach brings a member in; eligibility and nutrition are assessed.

  2. Stop 02

    Plan & prepare

    Meals and groceries are matched to the care plan and staged.

  3. Stop 03

    Deliver & confirm

    Drivers follow the route and capture proof at the door.

  4. Stop 04

    Report & stay compliant

    Billing and program reports come from the same records.

Smart Route

The delivery pipeline, end to end.

Upload the day's deliveries and Smart Route turns them into truck routes, publishes them to drivers and tracks every stop live. Vendors are billed from the same records.

  • Routes optimised per truck and time window
  • Photo proof of delivery at every door
  • Vendor billing generated from completed stops
Sign in to Smart Route
UPLOAD OPTIMIZE PUBLISH TRACK BILL ROUTE · TRUCK 02 4 STOPS STOP 01 STOP 02 STOP 03 STOP 04 LIVE · ROUTE 02 DELIVERED · PHOTO

Outreach

Outreach and enrolment, measured.

Campaigns go out by text, call and mail. Replies land with navigators, and every enrolment is tracked back to the message that started it.

  • Multi-step text and call campaigns
  • Enrolment funnel from first contact to active member
  • Consent and opt-outs handled automatically
Sign in to Marketing
CAMPAIGN · HOME-DELIVERED MEALS EXAMPLE DATA MESSAGES Hi Maria, you qualify for home- delivered meals. Reply YES to enrol. YES Great. A navigator will call you tomorrow at 10am to finish enrolment. Thank you ENROLMENT FUNNEL CONTACTED4,420 REPLIED2,741 ELIGIBLE1,812 ENROLLED1,248 1,248 ENROLLED · EXAMPLE CAMPAIGN

Meal Planner

A month of meals from the guidelines.

Nutritionists set the guidelines, the approved items and a daily budget. The planner builds a rotating one-month menu with nutrition analysis and PDF reports.

  • 28-day rotating menus per care plan
  • Nutrition analysis against each target
  • Grocery estimate and PDF reports
Sign in to Meal Planner
Meal Planner Interactive preview
Made for the care planNutrition, thoughtfully planned
28days of
possibility

Your monthly menu

A little variety. Every day.

Example plan
  1. Mon01
  2. Tue02
  3. Wed03
  4. Thu04
  5. Fri05
  6. Sat06
  7. Sun07
Calories 1,840
Protein 72 g
Sodium 1.6 g
Week 01 · 7 days plannedWeekly estimate $184.20

Programs that run on B Health Care

Six programs,
one back office.

Different missions. Shared tools for the people who make community care happen.

06 programs01 connected platform
  • Life Line Community Wellness
  • Nutrition Advocates LLC
  • Community Health Advocates
  • Intelligent Logistics LLC
  • Roots to Grow
  • Regency Health Care
  • Life Line Community Wellness

    Home-delivered meals, groceries, transportation and care management for Bronx Medicaid and Medicare members; part of the SOMOS Social Care Network.

    • Delivery
    • Nutrition
    • Navigation
  • Nutrition Advocates LLC

    Brooklyn nutrition practice: nutrition analysis, medical nutrition therapy and tailored meals.

    • Nutrition
    • Marketing
  • Community Health Advocates

    Medicaid food-as-medicine program.

    • Delivery
    • Compliance
    • Marketing
  • Intelligent Logistics LLC

    Bronx freight and last-mile delivery.

    • Delivery
  • Roots to Grow

    Meal delivery tracking program.

    • Delivery
    • Compliance
  • Regency Health Care

    Partner organisation on the B Health Care platform.

    • Navigation
    • Compliance